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  1. BioStore Ltd
  2. Customer Support
  3. FAQ's

FAQ's

  • Logging a Support Ticket
  • What is BioStore?
  • Who are BioStore?
  • Who can and can’t attach to BioStore?
  • What are the licensing terms of the BioStore product?
  • What is the difference between V1, V2 and V3 of the BioStore platform?
  • What are the differences between the license conditions of V1, V2 and V3?
  • What is the cost and implication of moving from V2 to V3?
  • An end user license agreement when installing a BioStore Server V2 indicates it has a perpetual license. Do I need to pay the annual license fee?
  • What is a BioStore Primary Server? And how does it differ to a Secondary Server?
  • Who owns the BioStore primary server?
  • What other products do BioStore produce?
  • What happens if the BioStore partner who supplied my Cashless Catering System stops paying the annual license fee to BioStore?
  • When does my BioStore License expire?
  • A third party company approaches the school and offers an alternative Identity Management system. What are the pros and cons of changing?
BioStore Ltd